SMART ENGLISH SPEAKING MASTER

Course Title: Customer Service and Retail English Number of Videos: 15 Course Description: Customer Service and Retail English is a practical 15-video course designed to equip you with the language skills needed to excel in customer-facing roles. Whether you work in a retail store, call center, or any customer service position, this course offers real-life dialogues, role-play scenarios, and essential vocabulary to help you interact confidently and professionally.

Course Title: English for Workplace Communication Number of Videos: 31 Course Description: English for Workplace Communication is a comprehensive 31-video course designed to transform the way you interact in professional settings. This course equips you with the essential language skills and practical strategies to communicate clearly, confidently, and effectively at work. Whether you’re writing emails, participating in meetings, handling telephone calls, or engaging in face-to-face discussions, this course provides you with real-life dialogues, practical exercises, and step-by-step guidance to boost your professional communication skills.

● 15Videosthat guide you through writing compelling ad copy and video scripts that engage and convert. ● Learnproven techniques for creating persuasive content. ● Certificate of Completion provided after finishing the course

● 10Videosthat introduce the core concepts of marketing, including market research, customer segmentation, and branding. ● Build a strong foundation in marketing strategy. ● Certificate of Completion awarded upon completion.